Provision of Contact Management and Business Administration Services
Value
Estimated€7,795,004 · 7,795,004 EUR
Awarded—
Who already wins at this buyer
Firms with recorded awards from National Transport Authority_1149 in this tender’s CPV categories — the incumbents you are bidding against.
| Firm | Wins | Awarded | Last win |
|---|---|---|---|
| Tracsis Traffic Data Ltd | 1 | €3,022,735 | 2026-06-01 |
Full buyer profile: what National Transport Authority_1149 buys and who wins it →
CPV codes
79512000 Business services: law, marketing, consulting64214200 Postal & telecommunications services79500000 Business services: law, marketing, consulting79511000 Business services: law, marketing, consulting79342300 Business services: law, marketing, consulting79342320 Business services: law, marketing, consultingDescription
The Supplier will be required to provide a range of services under the following four service categories: Information Provision Service (Service Category 1), Booking Service (Service Category 2), Back Office Administration and Fulfilment Service (Service Category 3), and Onsite Administration Support (Service Category 4). The Supplier shall deliver a fully integrated information provision service, booking, and back office administration function on behalf of the National Transport Authority (NTA) for all small public service vehicle (SPSV) related activities. This end-to-end service must operate across multiple channels and support efficient licensing processes. Across all service categories, the Supplier must maintain high levels of accuracy, professionalism, and compliance; follow NTA approved processes and documentation; provide secure, PCI compliant payment processing; deliver strong quality assurance and implement corrective actions; and ensure seamless operational support, effective communication, and timely escalation.
Similar tenders
Closest by meaning — across languages, via embeddings.
| Published | Title | Buyer | Match |
|---|---|---|---|
| 2026-06-03 | Provision of Contact Management and Business Administration Services | National Transport Authority_1149 IE | 100% |
| 2026-06-01 | Provision of Specialist Security Advisory Services | National Transport Authority_1149 IE | 90% |
| 2026-06-05 | Request for Tenders for Provision of Transport Regulation Legal Services | National Transport Authority_1149 IE | 90% |
| 2026-05-26 | Provision of Onsite Operations Services | National Transport Authority_1149 IE | 88% |
| 2026-06-25 | Provision of Licencing for Docusign Intelligent Agreement Management Platform | National Transport Authority_1149 IE | 87% |
| 2026-06-10 | Advisory Services – Competitive Tendering and Mobilisation of Passenger Rail Services | Liikenne- ja viestintävirasto FI | 87% |