Market survey - System for handling customer dialogue in social media.
TED · 639594-2026Prior information noticeNo deadline given
Value
Estimated—
Awarded—
CPV codes
72200000 IT services: consulting, software, internet72250000 IT services: consulting, software, internet72253000 IT services: consulting, software, internet72000000 IT services: consulting, software, internet48219300 Software & information systems48219000 Software & information systems48210000 Software & information systems48517000 Software & information systems64216000 Postal & telecommunications services48810000 Software & information systemsDescription
Ruter would like input from the market on solutions for handling customer dialogue in social media. The aim is to gain better insight into available systems and a good basis for assessing any later procurement. Ruter would particularly like to examine how a system can contribute to efficient customer management, good work flow and better use of customer insights across the organisation.
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