WSC/T/016/2025 - SERVICES – TENDER FOR THE DEVELOPMENT, PROVISION AND IMPEMENTATION OF A CRM SOFTWARE FOR WATER SERVICES CORPORATION
TED · 376764-2026Award noticeawardedNo deadline given
Value
Estimated€1,500,000 · 1,500,000 EUR
Awarded€998,365 · 998,365 EUR
WinnerDELOITTE ADVISORY AND TECHNOLOGY LIMITED
CPV codes
50300000 Repair & maintenance services48000000 Software & information systems48445000 Software & information systemsDescription
The subject of this tender is the provision of external software implementation services to develop new Customer Care Management (CRM) system which accommodates Water Services Corporation’s requirements and install, maintain and update the software system including training and supporting the Water Services Corporation’s customer care team when meeting technical issues
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