Design, Development and Deployment of Public-Facing Multilingual Chatbots to Support the Implementation of the Digital Services Act (DSA) and the Artificial Intelligence Act (AI Act)
Buyer
NameEuropean Commission, DG CNECT - Communications Networks, Content and Technology
CountryBE
Published2026-08-13
Deadline—
Value
Estimated€200,000 · 200,000 EUR
Awarded€149,050 · 149,050 EUR
CPV codes
72000000 IT services: consulting, software, internetDescription
The purpose of this procurement is to design, develop, and deploy two multilingual, AI-powered chatbot tools to support the implementation of the Artificial Intelligence Act (AI Act) and the Digital Services Act (DSA). These chatbots will provide context-sensitive, public-facing guidance tailored to a wide range of stakeholders, helping users navigate legal obligations, definitions, and procedures under the respective regulations. The tools will be integrated into Commission platforms and built using reusable components in line with existing IT governance frameworks.